Service Strategy

Steel structure engineering construction service process description


Ⅰ. Preliminary communication and demand confirmation


1. **Preliminary contact**


- Customer submits project information (purpose, scale, construction period, etc.)


- We respond within 24 hours and arrange for the technical team to conduct on-site inspection or video inspection.


2. **Requirement lock**


- The meeting between the two parties clarified: load requirements, appearance effects, budget range


- Output "Project Requirements Confirmation" (including signed version by both parties)


Ⅱ. Scheme design and quotation


1. **Free scheme design**


- Provide design scheme within 5 working days (including floor plan + elevation + section)


- The scheme clarifies: structure type, steel consumption estimation, foundation requirements


2. **Accurate quotation**


- Provide detailed quotation after signing the confidentiality agreement


- Includes: material brand (Baosteel/Ansteel, etc.), construction technology, tax details


Ⅲ. Contract signing and preparation


1. **Contract signing**


- Use the sample text of the Ministry of Housing and Urban-Rural Development, and focus on:


✓ Construction period guarantee (rainy and snowy day extension clause)


✓ Payment node (materials and construction are paid in stages)


✓ Quality commitment (50-year life of the main structure)


2. **Preparation for construction**


- Customer cooperation: site three connections and one leveling, construction permit application


- Our preparation: steel structure production, material delivery, construction drawings submission


Ⅳ. Transparent management of the construction phase


1. **Foundation construction (20-50 days depending on the size of the project)**


- Pre-embedded anchor bolts (laser positioning, error ≤2mm)


- Live broadcast: concrete pouring process


2. **Steel structure installation (core stage)**


- Daily progress report: WeChat group sends hoisting photos/videos


- Invite customers to witness key nodes:


✓ First steel column hoisting ✓ Main body closure ✓ Fire retardant coating completion


3. **Double quality insurance**


- Self-inspection: 100% inspection of each process team


- Third-party inspection: weld flaw detection report, fire retardant coating inspection


Ⅴ. Acceptance delivery and after-sales


1. **Completion acceptance**


- Three-party acceptance (customer/supervisor/construction party)


- Delivery package: completion drawings + inspection report + warranty


2. **Free maintenance service**


- During the 1-year warranty period: 72 hours on-site service for structural problems


- Lifetime technical support: Provide annual safety inspection recommendations


Flowchart:


Customer consultation → On-site/video survey → Project quotation → Contract signing → Factory prefabrication → On-site construction → Acceptance and delivery → Lifetime maintenance

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